Trax Machinery Return Policy:
RHR Products does not accept returns of new or used machinery as each sale is considered an assigned custom-built to order machine for each specific customer. All sales are final. Cancellation of current machine builds prior to shipping can be refunded, though a restocking fee of $990 USD is deducted from the original sales receipt. If your purchase was made with a credit card, Quickbooks charges a reversal fee of 3.5% that will be deducted from your total order cost. If paid via electronic check/ach, Quickbooks charges $45 reversal fee.

Quick Fish & Live Lock Return Policy:
All sales are final once tool is received by customer. If the tool arrives damaged by the carrier, please ship them back to RHR Products within 7 days for RHR Products to repair. After 7 days, the customer will be charged for repairs/parts. Original sales receipt must be direct from RHR Products, not a reseller.